Shivam Ydv
@shivamydv
I build Salesforce CRM automations that improve business processes and support.
IndiaWhat I'm looking for
I've built Salesforce CRM solutions at CloudEspacio Software Private Limited, developing custom objects, Lightning Web Components, Apex classes, Flows, and Triggers for business teams.
I automated approval processes, validation rules, and workflow logic to reduce manual task completion time by approximately 25%. I also investigated performance issues, optimized SOQL queries, and improved page response time by 20%.
During my Salesforce internship, I supported workflow troubleshooting, data integrity, security permissions, reports, dashboards, Data Loader operations, and Apex debugging. I maintain technical documentation that helps resolve issues, share knowledge, and onboard team members faster.
I've also delivered clear, plagiarism-free Computer Science solutions as a Chegg India Subject Matter Expert. I bring a customer-focused approach to troubleshooting, collaboration, and continuous learning.
Experience
Work history, roles, and key accomplishments
Software Engineer (Salesforce Trainee)
CloudEspacio Software Private Limited
Dec 2025 - Jul 2026 (7 months)
Designed and developed custom objects, LWC components, Apex classes, Flows and Triggers to automate business processes. Automated approval processes and optimized SOQL queries, improving page response time by 20%.
Internship (Salesforce Intern)
CloudEspacio Software Private Limited
Sep 2025 - Dec 2025 (3 months)
Configured workflows and provided troubleshooting support for automation-related issues. Managed Salesforce data integrity through Data Loader imports/exports, reports, dashboards, and user support.
Freelance Subject Matter Expert
Chegg India
Aug 2023 - Jan 2024 (5 months)
Provided detailed solutions and explanations to student questions in Computer Science. Analyzed and solved academic problems, demonstrating strong analytical and critical thinking abilities.
Education
Degrees, certifications, and relevant coursework
Kurukshetra University
Bachelor of Technology, Computer Science and Engineering
2021 - 2025
Grade: 7.1 CGPA
Pursued a Bachelor of Technology in Computer Science and Engineering, achieving a CGPA of 7.1.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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