Srinivas marupeddi

I am a dedicated customer executive with experience in managing inbound and outbound customer inquiries. My role at the Indian Religious Charitable Trust involved resolving customer issues promptly and effectively, ensuring high satisfaction levels. I take pride in my ability to assist customers with product and service-related concerns, leveraging my skills in Salesforce CRM to maintain accurate records and provide exceptional support.

At Sri Ayyappa Auto Electrical Works, I further honed my skills by managing customer calls related to mechanical spare parts and providing technical support for various auto electrical components. My commitment to customer service excellence is reflected in my proactive approach to resolving complaints and ensuring timely availability of products. I am passionate about contributing to a quality environment that fosters professional growth and teamwork.