Open to opportunities

Srikanth Avula

@srikanthavula

Message

Result-oriented IT professional with expertise in application support.

India

Message

What I'm looking for

I am looking for a role that offers opportunities for growth, a collaborative environment, and the chance to work on challenging projects in the IT sector.

I am a result-oriented IT professional with over 3.5 years of experience in Application and Production Support, particularly within the NACH (National Automated Clearing House) platform in the Banking and Financial Services (BFSI) domain. My expertise lies in SQL and database querying, where I have successfully supported end-to-end electronic payment processing systems, ensuring high availability and integrity of critical banking operations.

Throughout my career, I have demonstrated a strong ability to handle certificate renewals, coordinate File Transfer Protocols (SFTP/FTP), and manage incident and problem resolution effectively. I have played a key role in maintaining compliance with NPCI standards and have been instrumental in delivering technical support for various banking clients, ensuring seamless transaction processing and operational continuity.

Experience

Work history, roles, and key accomplishments

Current

Executive NACH Application Support

Current

IDBI Intech Ltd

Mar 2022 - Present (3 years 5 months)

Supported bulk payment operations through the NACH platform, ensuring timely mandate uploads, transaction settlement, and return handling. Maintained compliance with NPCI standards and provided immediate resolution for production issues in a high-availability setup.