Sri User

I am a Customer Service Representative with three years of experience in healthcare revenue cycle management, claims follow-up, and accounts receivable. I consistently handled 40+ customer inquiries daily across phone, email, and chat while maintaining high accuracy in billing and data entry.

My background includes end-to-end claim follow-up with insurance companies, posting payments, adjustments, and denials into billing systems, and meeting productivity and quality targets for claim resolution. I have worked across multiple healthcare organizations, developing strong communication and conflict-resolution skills.

I am committed to delivering world-class service, improving collections and claim outcomes, and supporting team goals through reliable account management and proficiency with MS Office and billing software.