Yash Khemani

I've supported U.S. healthcare members, employers, and providers at AGS Health on the Corewell Health account, resolving claims, billing, and benefits inquiries across BCBS, Aetna, and Priority Health.

I handle 40–50 inbound and outbound calls daily while maintaining 95% accuracy, researching claim status, denials, and billing discrepancies to drive first-call resolution. I document confidential patient interactions in EPIC and follow payer policies, compliance standards, and contact-center procedures.

I put people first by listening carefully, explaining benefit plans and claims processes clearly, and proactively addressing likely follow-up concerns before they escalate.

Earlier, I designed and built websites and web applications for small U.S.-based businesses, managing client requirements from planning through deployment. I'm remote-ready, comfortable with rotating shifts, and equipped with a reliable home workspace.