sridevi ALAMANDA

I am a customer-focused professional with over 8 years of experience in customer service, relationship management, sales coordination, and client support across industries including automotive, interiors, engineering, and construction. Throughout my career, I have successfully managed customer interactions, resolved concerns, coordinated with internal teams, maintained customer records, and ensured a seamless customer experience from initial inquiry through project or product delivery.

In my recent role as a Showroom Executive at Classic Floorings & Interiors Pvt. Ltd.,I handled customer consultations, provided product recommendations, managed the sales process, and built strong relationships with architects, interior designers, and builders. Previously, as a Relationship Manager at Nexa (Varun Motors Pvt. Ltd.), I supported customers throughout their purchase journey, ensuring smooth communication, documentation, and after-sales support. My experience as a Sales Coordinator further strengthened my skills in customer relationship management, documentation, quotations, invoicing, and cross-functional coordination.

One of my key strengths is building positive relationships with customers while effectively handling multiple responsibilities and meeting deadlines. I take pride in my communication skills, attention to detail, problem-solving abilities, and commitment to delivering excellent service. My educational background includes an M.Tech in Mechanical Engineering, which has helped me develop analytical thinking and a structured approach to work.

Beyond my professional career, I enjoy learning new technologies, exploring internet-based applications, traveling, and listening to music. I am passionate about helping customers, improving processes, and contributing to organizational success through dedication, teamwork, and continuous learning. I am currently seeking opportunities where I can leverage my customer service expertise, relationship management skills, and strong work ethic to create value for both customers and employers.