Looking for a job

Arpita Swamy

@arpitaswamy

Inside Sales Representative at Lubrall Industries Pvt. Ltd., converting 25% of initial inquiries into active sales opportunities.

India

Message

At Lubrall Industries Pvt. Ltd., I generated and qualified inbound leads, converting 25% of initial inquiries into active sales opportunities. I also presented customized sales proposals, achieving a 60% close rate for qualified leads.

Previously, as a Customer Care Executive at Conneqt Business Solutions Pvt. Ltd., I managed customer escalations and achieved a 95% retention rate for at-risk accounts. I also used targeted follow-ups to increase repeat business by 10%.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Representative

Current

Lubrall Industries Pvt. Ltd.

Dec 2025 - Present (11 months)

Generated and qualified inbound leads, converting 25% of initial inquiries into active sales opportunities. Developed and presented customized sales proposals, resulting in a 60% close rate for qualified leads.

Customer Care Executive

Conneqt Business Solutions Pvt. Ltd.

Jun 2023 - Nov 2024 (1 year 5 months)

Managed customer escalations, achieving a 95% retention rate for at-risk accounts. Increased customer loyalty by implementing targeted follow-up strategies, leading to a 10% uplift in repeat business.