Spurgeon Thomas

Applies systems thinking for complex institutions, using frameworks to redesign how large organizations align mission, process, and technology. Implements Agile & Lean across sectors, introducing Scrum, Jira/Confluence, and agile metrics in public and private teams; scaled practices for HR, IT, and analytics divisions.

Standardized Jira/Confluence workflows for RMP-IT teams, improving IT service delivery and cross-department collaboration. Implemented IBM Maximo for preventative maintenance and IBM TRIRIGA for real estate, replacing legacy systems and centralizing lease/asset management.

Served as a founding member of the Internal Legal team, automating multi-state legal processes using the Q-Law system built on FoxPro. Led Agile Scrum teams through two-week sprint cycles, managing iterative releases and ensuring adherence to jurisdictional legal requirements.

Managed the technical delivery of system solutions, coordinating with experts to ensure seamless implementation and minimal disruption. Conducted rigorous evaluations of implemented solutions, validating their effectiveness and identifying opportunities for further improvements.

Developed Test Plans for a system integration project, ensuring comprehensive test coverage and successful implementation. Produced Business Requirements Documents (BRD) for a HIPAA regulated healthcare system, resulting in a 20% reduction in development time.

Directed Loan Origination System (LOS) implementation using Rational Unified Process (RUP), enhancing credit decisioning accuracy. Applied RUP to guide the software development lifecycle, producing robust use case models, sequence diagrams, and activity flows.

Established clear and effective communication channels with clients and team members, ensuring alignment and understanding of project goals. Created detailed process documentation and visualizations using BPMN and Visio, facilitating better stakeholder engagement and decision-making.

Served as a Systems Analyst and Tier 2/3 technical support specialist for the deployment of Navy logistics and maintenance systems. Led on-site system implementations and upgrades for R-Supply, OMMS-NG, and R-ADM, providing direct support to logistics, maintenance, and administrative divisions.

Maintained and administered the SUADPS logistics system, providing supply chain visibility, inventory control, and requisition processing for shipboard operations. Managed Windows NT-based servers and workstations, ensuring reliable operation of mission-critical systems.

Completed a Master of Fine Arts in Creative Writing with a focus on fiction. Developed advanced writing and critical analysis skills.

Obtained a Bachelor of Science in Business Administration with a specialization in Information Systems. Gained foundational knowledge in business processes and information technology.

Completed a certificate program in Copyediting, focusing on grammar, style, and publication standards. Developed skills in refining written content for clarity and accuracy.

Earned the Certified Scrum Master designation, gaining expertise in Agile methodologies and Scrum framework. Learned to facilitate Scrum teams and manage project backlogs effectively.

Completed a certificate in Analysis & Design Using UML, focusing on object-oriented analysis and design principles. Gained proficiency in creating UML diagrams for system modeling.

Obtained a certificate in Defining and Managing Requirements with Use Cases. Focused on eliciting, documenting, and managing software requirements using use case methodology.

Completed a certificate in Mastering the Requirements Process, focusing on advanced techniques for requirements elicitation and analysis. Developed skills in defining clear and comprehensive requirements.

Earned a certificate in Essential Software Requirements, covering fundamental principles of software requirements definition. Gained knowledge in identifying and documenting critical software needs.

Achieved the Competent Communicator Designation, demonstrating proficiency in public speaking and communication skills. Enhanced abilities in delivering effective presentations and engaging audiences.