Soyab Khatri

I am an IT professional with over 10 years of experience specializing in production support and application maintenance across various levels (L1/L2/L3). My career has been focused on dynamic investment banking projects, where I have honed my skills in incident management, troubleshooting, and ensuring system stability. I am a proactive learner with strong analytical and problem-solving abilities, capable of leading teams to maximize productivity in virtual environments.

Throughout my career, I have worked with prestigious organizations such as Morgan Stanley and Tata Consultancy Services, where I provided critical support for various applications. My roles have involved monitoring and troubleshooting end-of-day batch processes, managing incident responses, and collaborating with development teams to ensure high availability and performance of production systems. I take pride in my ability to adapt to new challenges and foster cohesive team dynamics.

My technical expertise includes SQL, Oracle, Sybase, and various tools for job scheduling and monitoring. I am committed to continuous improvement and have received multiple awards for my dedication to excellence in service delivery. I am now looking to leverage my skills in a challenging new role that allows me to contribute to innovative projects while continuing to grow professionally.