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Sourav User

@souravuser3

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Operations professional specializing in workflow design and HR operations.

India

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What I'm looking for

I seek an HR operations or coordinator role that values clear processes, cross-functional collaboration, and opportunities to scale operations while mentoring teams and improving delivery efficiency.

I am an operations professional with hands-on experience building workflows, creating compliance documentation, and coordinating stakeholders to deliver projects on time. I have translated complex business requirements into clear SRS documents and process guides while supporting teams across distributed environments.

I have founded and led operational delivery for a digital agency, supported global implementation work remotely, and mentored web development students, combining technical understanding (front-end development and role-based access) with strong people management and client-facing skills to improve retention and delivery outcomes.

Experience

Work history, roles, and key accomplishments

Current

Implementation Executive

Current

Global Solutions Group Inc.

Sep 2024 - Present (1 year 4 months)

Supported business operations via structured workflows and compliance documentation, converted business requirements into SRS documents, and maintained SOPs to improve process consistency across teams.

Workflow Design SOPs & Compliance Process Mapping

Current

Co-Founder & Operations Lead

Current

Kiwemedia

Jun 2024 - Present (1 year 7 months)

Founded and led a digital agency, owning end-to-end operations including RFP analysis, proposal creation, timeline planning, client negotiations, and delivery coordination for marketplace and CMS projects.

Operations Management Proposal Writing Client Communication People Management Documentation

Current

Global Mentor

Current

CodeYoung

Oct 2023 - Present (2 years 3 months)

Delivered web development instruction in HTML, CSS, JavaScript, React and backend technologies, and led a curriculum implementation that increased student retention by 25%.

HTML CSS JavaScript React MongoDB Curriculum Development Mentoring

Education

Degrees, certifications, and relevant coursework

Jain (Deemed-to-be University) School of Sciences

Bachelor of Science, Genetics, Biotechnology and Biochemistry

2022 -

Pursuing a Bachelor of Science in Genetics, Biotechnology and Biochemistry with coursework and practical training in molecular biology and related laboratory techniques.