
Sourav Biswas
@souravbiswas1
Founder and UX designer at Uncover Roads, building an AI travel app that matches recommendations to seven traveler archetypes.
What I'm looking for
At Uncover Roads, I designed and built a travel product around a simple idea: rule out destinations and itineraries that don't fit the traveler. Its persona model maps travelers to seven archetypes, and its recommendation engine applies that model; the app is live on the Play Store and was listed on Product Hunt.
I also created Elara, a free city app that maps live events, traffic, and safety incidents without requiring a login. It launched on the Play Store within weeks of Uncover Roads and saw close to 200 users and more than 2,000 interactions in its first two weeks.
At Publicis Sapient, I lead UX for four AI-powered Verizon contact-centre products across mobile and web. Before that, at Senseforth.ai, I designed more than 20 conversational AI solutions and built intent-entity models and multilingual dialogue flows; I also mentored designers and authored playbooks.
Experience
Work history, roles, and key accomplishments
Founder & Product Lead
Uncover Roads Private Limited
Jun 2026 - Present (4 months)
Founded and built a travel recommendation product with a persona model and recommendation engine, using Python, FastAPI, React, and TypeScript. Launched the app on the Play Store and listed on Product Hunt, and developed a second product, Elara, which gained 200 users in its first two weeks.
Lead UX for four AI-powered contact-centre products, including Chat Assist and Voice Assist, covering billing, payments, and retention journeys. Built a reusable conversational design library and cut design iteration cycles from 10 days to 3 by embedding Figma feedback loops.
Conversational Experience Designer
Senseforth.ai
Aug 2018 - Sep 2023 (5 years 1 month)
Designed 20+ conversational AI solutions for clients including HDFC Bank, RBL Bank, LIC, Govt. of India, NYPD, Apollo, and Nestlé. Built intent-entity models and semantic flows, tuning NLU for multilingual bots and voice interfaces, while mentoring 11+ designers.
Education
Degrees, certifications, and relevant coursework
IBM Skills Network
Prompt Engineering for Everyone, Prompt Engineering
2024 - 2024
Completed the Prompt Engineering for Everyone certification in 2024.
LinkedIn Learning
AI Productivity Hacks, AI Productivity
2024 - 2024
Completed the AI Productivity Hacks certification in 2024.
IBM
Enterprise Design Thinking Practitioner, Design Thinking
2021 - 2021
Earned the Enterprise Design Thinking Practitioner certification in 2021.
Interaction Design Foundation
Design Thinking: Beginner's Guide, Design Thinking
2020 - 2020
Completed the Design Thinking: Beginner's Guide course in 2020.
Interaction Design Foundation
Human-Computer Interaction, Human-Computer Interaction
2020 - 2020
Completed the Human-Computer Interaction course in 2020.
Coursera
Content Strategy for Professionals, Content Strategy
2020 - 2020
Completed the Content Strategy for Professionals course in 2020.
University of Helsinki
Elements of AI, Artificial Intelligence
2020 - 2020
Completed the Elements of AI course in 2020.
West Bengal University of Technology
B.Tech, Electrical Engineering
2012 - 2016
Grade: 7.4 CGPA
Pursued a Bachelor of Technology in Electrical Engineering from 2012 to 2016, achieving a CGPA of 7.4.
Availability
Location
Authorized to work in
Website
uncoverroads.comSalary expectations
Social media
Job categories
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