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@soundappanarthanari
Dedicated System Administrator with expertise in IT infrastructure management.
I am a seasoned System Administrator with extensive experience in managing IT infrastructures across various environments. My journey began with a Bachelor's degree in Computer Science and Engineering, and I have since honed my skills in AWS, Microsoft Intune, and network troubleshooting. Currently, I am employed at Brainlabs Digital India Pvt Ltd, where I handle IT-related queries and provide remote support across multiple regions, ensuring seamless operations and high levels of user satisfaction.
Throughout my career, I have successfully led teams and managed complex projects, including infrastructure support for Kfintech and overseeing field engineers for Karnataka Bank. My hands-on experience with various operating systems, cloud services, and IT management tools has equipped me with the ability to troubleshoot and resolve issues efficiently. I am passionate about continuous learning and have completed certifications in AWS Solution Architect and Zero Trust Security, which further enhance my capabilities in this ever-evolving field.
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Work history, roles, and key accomplishments
Brainlabs Digital India Pvt Ltd.
May 2023 - Present (2 years 6 months)
Responsible for handling all IT-related queries, providing remote support across multiple regions, and managing user accounts and IT tasks using various tools. Involved in vendor communication and compliance checks.
Kfin Technologies Pvt Ltd.
Dec 2021 - Jan 2022 (1 month)
Mentored a team while managing IT support tasks, ensuring SLA compliance, and maintaining IT asset inventory. Responsible for troubleshooting and managing user accounts.
Computer Access Pvt Ltd.
Oct 2020 - Feb 2021 (4 months)
Led a team of field engineers for Karnataka Bank, coordinating installations and troubleshooting issues across various branches. Managed daily operations and escalations.
Evershine Infotech Pvt Ltd.
Jul 2016 - Aug 2016 (1 month)
Handled IT issues for clients, providing remote support and troubleshooting within SLA guidelines. Maintained infrastructure and IT services.
Sparkx Technologies Pvt Ltd.
Jul 2015 - Aug 2015 (1 month)
Provided IT support for public services, including OS installation and hardware repairs. Assisted with software applications like Adobe Photoshop and AutoCAD.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Computer Science
2011 - 2015
Grade: Very Good
Completed a Bachelor of Engineering in Computer Science and Engineering, focusing on software development, networking, and system administration.
Higher Secondary Certificate, Science
2008 - 2010
Grade: Good
Completed Higher Secondary Certificate (HSC) with a focus on science subjects, preparing for further education in engineering.
Secondary School Leaving Certificate, General Education
2007 - 2008
Grade: Good
Completed Secondary School Leaving Certificate (SSLC), laying the foundation for higher education.
Software and tools used professionally
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