Open to opportunities

Gurdarshan Singh

@gurdarshansingh1

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Passionate IT professional with 20+ years in virtualization and systems administration.

India

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What I'm looking for

I am seeking a role that allows me to leverage my extensive IT experience while fostering a collaborative and innovative company culture.

I am a dedicated IT professional with over 20 years of experience in enterprise architecture, systems administration, and virtualization. My journey has equipped me with extensive knowledge in building and managing both on-premises and cloud infrastructure services, including servers, storage, and network components. I hold certifications from Microsoft, VMware, and AWS, which validate my expertise in the field.

Throughout my career, I have excelled in diagnosing and troubleshooting hardware and OS-related issues for Windows and VMware servers. I have successfully led teams, managed multiple projects, and implemented training programs to foster skill development among junior members. My commitment to excellence is reflected in my ability to oversee change management processes and ensure successful project implementations within defined SLAs.

Experience

Work history, roles, and key accomplishments

Current

Senior Analyst II

Current

DXC Technology

Jan 2021 - Present (4 years 5 months)

Leading a team of over 15 members, providing support to multiple clients across different time zones. Responsible for managing escalated incidents and change records, ensuring timely project delivery and implementing best practices.

Team Leadership Incident Management Project Management AWS Windows Server Change Management ITIL Process Improvement Mentorship

Principal Infrastructure Engineer

Mphasis Ltd

May 2012 - Jan 2021 (8 years 8 months)

Managed VMware virtual infrastructure for critical clients, implementing disaster recovery strategies and troubleshooting technical issues. Led server consolidation projects and ensured optimal performance through regular updates.

VMWare Disaster Recovery Technical Troubleshooting Project Management Windows Server Backup Solutions Team Management

Senior System Administrator

Atos India Pvt. Ltd.

Sep 2011 - May 2012 (8 months)

Performed system monitoring and troubleshooting, managed Active Directory services, and conducted regular patch management to enhance system performance and security.

System Monitoring Active Directory Patch Management Troubleshooting Capacity Planning Windows Server Security Management

Systems Engineer

Lauren Information Systems Pvt. Ltd.

Feb 2010 - Sep 2011 (1 year 7 months)

Managed server infrastructure, conducted system integration tasks, and performed regular audits to identify vulnerabilities and implement security measures.

System Integration Troubleshooting Software Configuration Performance Optimization Windows Server

Sr. Technical Support Associate

Mphasis

Aug 2007 - Jan 2010 (2 years 5 months)

Provided technical support for Wintel servers and networks, diagnosing escalated issues and collaborating with supervisors to resolve customer inquiries.