Soulful User

I am Jitesh Arya, a dedicated fraud analyst with over three years of experience at TTEC, where I have honed my skills in investigating potential fraudulent activities on the Airbnb platform. My role involves conducting comprehensive reviews, utilizing advanced fraud detection tools, and implementing effective prevention strategies. I take pride in generating insightful reports that help improve our fraud prevention tactics and ensure a positive experience for users.

Prior to my current position, I worked as a customer care executive at Vodafone India Services Pvt. Ltd., where I provided exceptional service and support, resolving customer inquiries and promoting suitable upgrade options. My ability to exceed sales targets and educate customers about the latest services has equipped me with strong communication and interpersonal skills. I am passionate about continuous learning and adapting to new technologies in the ever-evolving landscape of fraud prevention.