Soukeina Tomy

Managed a portfolio of 25 distributor and retail accounts across the Gulf and Asia, worth approximately US$1.2M in annual sales. Grew regional revenue by 30% year over year through upselling, new product listings, and stronger account planning.

Managed 150+ client accounts, advising clients on traffic violations and legal services. Opened 40+ new accounts per month through follow-ups and customer support, lifting service sales by 20%.

Administered client benefits and accounts for 200+ clients with full accuracy and compliance. Resolved 30+ client inquiries per week on benefits management and provided first-line IT support.

Coordinated 10+ technicians and 50+ service requests per week, booking appointments and protecting customer satisfaction. Streamlined contract and service-request processing with technology, cutting processing time by 20%.

Helped revamp inventory systems for a global platform security evaluation, working directly with the Vice President to improve administrative processes.

Founded a Korean school hosting language courses and cultural events, with 40+ students monthly. Managed supplies, donations, and equipment, and organized all events and activities.

Wrote fundraising speeches and produced awareness photos to support orphans and disadvantaged communities. Translated official documents between Arabic and French.

Visited 15+ hospitals to assess program implementation, tracked results in Excel, and helped prepare reports and presentations.

Supported client account openings and documentation in a bank environment.

Bachelor of Business Administration degree from the University of Wollongong in Dubai, completed in 2025.

Certificate in Software Engineering from General Assembly, completed in 2023.

Bachelor of Political Science with a minor in Modern Arabic Studies from Concordia University, completed in 2021.