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Marliza Mustapar

@marlizamustapar

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Global Account Management | Strategic Business Growth | Customer Success | Enterprise Client Relationships Across APAC

Malaysia

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What I'm looking for

I am looking for a senior Account Management or Customer Success role where I can build strong client relationships and contribute to business growth. I enjoy understanding client needs, working with key stakeholders and developing strategies that create long-term value for both clients and the business.

I lead Corporate Healthcare Services at KPSB Care, drawing on experience across healthcare, recruitment, and corporate sales.

I've worked as a Senior Consultant in APAC Recruitment, supporting talent acquisition across the region through freelance recruitment consulting.

My commercial background includes Corporate Sales at IA International Assistance and five years as Sales Manager at Monster, where I helped organizations find better and hire faster.

Earlier, I built business development experience at Monster.com and OKI Data Malaysia. I hold a Bachelor of Computer Science in Management Information Systems from the University of Malaya.

Experience

Work history, roles, and key accomplishments

Current

Manager – Corporate Healthcare Services

Current

KPSB Group Holdings

Nov 2023 - Present (2 years 10 months)

-Manage corporate sales, business development and client accounts for employee healthcare benefit services.

-Work with HR managers and senior stakeholders to understand requirements and manage client relationships.

-Lead the Corporate Sales Team.

Corporate Sales

IA International Assistance

Mar 2023 - Nov 2023 (8 months)

-Handled corporate sales activities and developed business opportunities with corporate clients.

Senior Consultant – APAC Recruitment

Recruitment Consulting

Dec 2018 - Mar 2023 (4 years 3 months)

-Managed recruitment assignments across APAC and worked closely with HR and hiring managers.

-Handled sourcing, screening, assessments, interviews and candidate selection.

Sales Manager

MONSTER.COM MALAYSIA (US-based global recruitment platform)

Jul 2013 - Nov 2018 (5 years 4 months)

-Led the Malaysia Sales Team and managed performance against sales targets and KPIs.

-Managed key client relationships and focused on value and ROI from recruitment solutions.

-Supported CRM and technology initiatives for the APAC region.

-Managed global corporate customer accounts.

Business Development Manager

MONSTER.COM MALAYSIA (US-based global recruitment platform)

Aug 2010 - Jul 2013 (2 years 11 months)

-Developed new business and grew existing accounts through new opportunities and expanded client scope.

-Managed key client relationships and monitored market and competitor activity.

-Managed global corporate customer accounts.

Senior Business Development Manager

OKI DATA PTE LTD (Japanese global technology and solutions company)

Jul 2006 - Aug 2010 (4 years 1 month)

-Developed public-sector sales and managed relationships with partners, system integrators and resellers.

-Managed tenders, quotations, presentations, Proof of Concept activities and product demonstrations.

- Served as the primary Key Account Manager for public-sector customers.