Looking for a job

Phoebe User

@phoebeuser2

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I build client relationships and deliver tailored financial solutions in banking.

Malaysia

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What I'm looking for

I'm looking for exciting opportunities around the globe where I can apply my banking, client relationship, operations, and talent acquisition experience. I'm ready to relocate anywhere with visa sponsorship.

I'm currently acquiring and onboarding high-value corporate and commercial clients at Standard Chartered Bank, building sales pipelines and delivering solutions across Trade Finance, Cash Management, Treasury, and FX.

Previously at HSBC Bank, I managed retail and affluent client relationships and exceeded KPIs in credit cards, account acquisition, financing loans, and bancassurance.

My experience also spans business operations, talent screening, client coordination, events, and teaching. I bring a linguistics background, fluent English and Chinese communication, and readiness to relocate globally with visa sponsorship.

Experience

Work history, roles, and key accomplishments

Current

Acquisition Relationship Manager

Current

Standard Chartered Bank

Jul 2026 - Present (2 months)

Proactively targeted and onboarded high-value corporate and commercial clients, building a robust sales pipeline and delivering custom financial solutions across Trade Finance, Cash Management, Treasury, and FX products. Led end-to-end client onboarding and AML/KYC verification processes.

Client Acquisition Market Research Sales Pipeline Cross Selling Trade Finance Cash Management Treasury FX AML KYC Compliance

Primary Banker

HSBC Bank

Feb 2025 - Jun 2026 (1 year 4 months)

Managed and developed relationships with retail and affluent clients, delivering tailored financial solutions across deposits, credit cards, loans, and wealth products. Achieved high performance against KPIs, including 145% of credit card target and 195% of bancassurance target.

Customer Relationship Management Financial Advisory Cross Selling Credit Cards Loans Wealth Management Product Compliance KPI Achievement

Business Operations Intern

Troopers

Mar 2024 - Jun 2024 (3 months)

Cultivated and sustained relationships with key clients, coordinated cross-disciplinary teams, and conducted talent screening and recruitment. Prepared status reports, managed change requests, and developed user manuals and training materials.

Customer Relationship Management Project Coordination Talent Screening Recruitment Reporting Change Management Training Materials

Event Crew and Promoter

Freelance

Aug 2023 - Feb 2024 (6 months)

Gained extensive exposure across various industries, honing skills in communication, organization, and problem-solving through event promotions and crew roles.

Communication Skills Organization Problem Solving Event Promotion

Business Operations Intern

Hiredly

Oct 2023 - Jan 2024 (3 months)

Ensured smooth backend operations by assigning leads, entering candidate resumes, handling calls, and generating cold lead data. Researched and implemented tools for cold lead data scraping, reducing project delivery time by 70%.

Lead Generation Data Entry CRM Cold Calling Data Scraping Sales Support Project Management

Freelance Teacher

Sun Eco Mandarin e-Learning-YES International Collage

Oct 2022 - Jan 2023 (3 months)

Taught English, Malay, Mandarin, and Science to children, created lesson plans and presentations, and communicated with parents and tutors to improve student performance.

Teaching Lesson Planning Communication Skills Multilingual