Open to opportunities

Alexandra User

@alexandrarbp

Message

Project and Operations Manager delivering high-volume, deadline-driven work for international clients.

Portugal

Message

What I'm looking for

I’m open to remote roles where I can own end-to-end delivery for international clients—coordinating resources, protecting deadlines, and improving workflows while building long-term trust and consistent quality under pressure.

I’m a Project and Operations Manager with 5+ years of experience leading high-volume, deadline-driven delivery for international clients across technology, retail, healthcare, and professional services. I take end-to-end ownership—project scope, schedules, resource allocation, budgets, quality requirements, final delivery, and stakeholder communication—while maintaining control under pressure to protect deadlines.

I coordinate remote delivery at scale, managing up to 20 projects per day and ~100 per week, including urgent multilingual turnarounds in as little as one hour. I build trusted long-term client relationships by monitoring dependencies, anticipating risks, intervening quickly on quality issues, and recovering at-risk work by reallocating resources, resolving supplier challenges, and reorganizing workflows.

Experience

Work history, roles, and key accomplishments

Current

Operations, Events & Marketing Manager

Current

Two Wheels

Jan 2026 - Present (6 months)

Planned and executed hospitality and events operations, translating commercial ideas into schedules, budgets, responsibilities, and deadlines. Coordinated staff and external partners (artists, freelancers, suppliers), supported event marketing, and resolved last-minute operational issues.

Operations Planning Event Delivery Budgeting Scheduling Cross functional Coordination Vendor Management Marketing Execution Issue Resolution WordPress Final Cut Pro Sony Vegas Audacity

Current

Project Manager

Current

Upwords, Lda

Apr 2021 - Present (5 years 3 months)

Managed localization project delivery for international clients, handling high-volume workloads (up to 20 projects/day and ~100/week) with urgent turnarounds as fast as one hour. Owned end-to-end scope, scheduling, resourcing, budgets, quality requirements, and stakeholder communication while coordinating up to 10 linguists and 5 external suppliers.

Current

Freelance Translator

Current

Palavras Escritas

Mar 2020 - Present (6 years 4 months)

Delivered translation, transcription, and subtitling work for clients while independently managing client communication, quality control, and delivery deadlines.

Translation Transcription Subtitling Client Communication Quality Control

Operations & Integration Coordinator

Lank Fc

Oct 2019 - May 2020 (7 months)

Coordinated schedules, routines, payments, and administrative requirements for international football players. Acted as a liaison between players, the club, and external stakeholders.

Operations Coordination Scheduling Administrative Support Stakeholder Management Liaison

Translator & Subtitler

Sintagma

Apr 2019 - Jul 2019 (3 months)

Completed translation, transcription, subtitling, and Portuguese-English adaptation work under client specifications and delivery deadlines.

Translation Transcription Subtitling Translation (Portuguese English)

Education

Degrees, certifications, and relevant coursework

University of Lisbon - Faculty of Letters

Bachelor's Degree in Translation, Translation

2016 - 2019

Activities and societies: Coursework included English-Portuguese Translation, Intercultural Communication, Terminology, Legal and Economic Translation, and Academic Writing.

Earned a Bachelor's Degree in Translation at the University of Lisbon's Faculty of Letters (2016–2019), focusing on English–Portuguese translation and intercultural communication.