Open to opportunities

Sophia User

@sophiauser3

Aspiring HR and operations professional specializing in recruitment, administrative process improvement, and customer service.

United States

Message

What I'm looking for

I'm seeking an entry-level HR or administrative role where I can support recruitment and onboarding, improve processes, apply Salesforce and Excel skills, and grow in benefits or finance-related functions within a collaborative team.

I am a Business Administration student with hands-on experience in human resources, administrative operations, and customer-facing roles.

I have supported full-cycle recruitment—posting jobs, screening resumes, and scheduling interviews—to help hire 20+ interns and participated in process-improvement meetings. At Mutual of America, I transferred 100+ weekly PDF forms into Salesforce and managed client correspondence to accelerate withdrawal and hardship workflows.

I’ve also run a small fundraising business that raised funds for No Kid Hungry, interviewed 100+ program applicants, trained a Ukrainian student in English, and hold certifications in Excel, Word, and retirement-plan fundamentals.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Intern

Current

SAMA International USA LLC

Jun 2025 - Present (1 year 1 month)

Assisted with recruitment by posting jobs, screening resumes, and scheduling interviews to hire 20+ interns; participated in weekly check-ins to improve recruitment and onboarding processes.

Recruitment Job Posting Onboarding Process Improvement Remote Collaboration

Summer Intern - Administrative Operations

Mutual of America Financial Group

Jun 2024 - Jul 2024 (1 month)

Processed 100+ weekly PDF forms into Salesforce to support withdrawals and hardships and sent 50+ weekly client rejection letters to accelerate form processing.

Salesforce Data Entry Document Processing Client Communication High Volume Correspondence Attention To Detail

Volunteer & Interviewer

ENGin

Feb 2021 - Jan 2022 (11 months)

Interviewed 100+ potential students and volunteers and made accept/reject decisions; trained a Ukrainian student through weekly Zoom sessions to improve English skills.

Interviewing Volunteer coordination English Instruction Zoom Communication