Sophia Ruiz
@sophiaruiz1
Senior director transforming business systems with Coupa, ERP integration, and CLM to drive scalable operational excellence.
ZimbabweWhat I'm looking for
I’m a Senior Director focused on business systems transformation, procurement technologies, and enterprise application ecosystems—driving large-scale operational excellence across complex global organizations. I’m known as a “visionary architect” of end-to-end finance and procurement solutions, specializing in Coupa platform optimization, ERP integration, and Contract Lifecycle Management (CLM). I also stabilize distressed environments by resolving systemic ERP and integration failures and restoring operational continuity.
In my most recent role, I stabilized finance operations across ERP and Coupa systems and delivered enterprise-wide process optimization through scalable, touchless invoicing frameworks. I transformed supplier invoicing adoption from 14% to 87% e-invoicing in six months, reduced manual AP workload, saved 80+ hours per month, and accelerated payment cycles using real-time API integration. Previously, I served as a Technical Customer Adoption Manager and Solution Architect for Coupa, where I advised global clients 6–12 months post-implementation, led Agile delivery, architected CLM solutions, and integrated Coupa with NetSuite, Microsoft Dynamics 365, Salesforce, and enterprise data warehouses to improve accuracy, compliance, and adoption.
Experience
Work history, roles, and key accomplishments
Senior Director, Business Systems
Healthcare Outcomes Performance Co.
Jul 2023 - Present (2 years 10 months)
Stabilized finance operations by diagnosing ERP/Coupa failures and restoring workflow alignment in a high-pressure healthcare services environment. Launched touchless invoicing and API-based integrations, moving e-invoicing from 14% to 87% in 6 months and saving 80+ hours/month (plus 120+ hours/month via reduced reconciliation).
Advised global Coupa clients 6–12 months post-implementation, identifying gaps in process, configuration, and training to drive continuous procurement/finance improvement. Led Agile delivery as Scrum Master and supported automated contracting, sourcing, and data management workflows across Coupa and ERP integrations.
Implemented and expanded Coupa Contract Lifecycle Management (CLM) solutions for enterprise clients by translating complex requirements into scalable contracting workflows. Led end-to-end delivery, including training and go-live execution, while integrating Coupa with ERP systems (NetSuite, Microsoft Dynamics 365, Salesforce) to improve reporting accuracy and maintainability.
Seal Solutions Consultant
Seal Software
Jul 2017 - Jul 2019 (2 years)
Delivered tailored demos, prototypes, and pilots for Seal Software, articulating AI/ML contract analytics value to drive client engagement. Led end-to-end POC/Pilot scoping through SOW development and enablement, and supported RFP responses for contract migration and implementation methodologies.
Senior Seal Implementation Manager
Seal Software
Mar 2015 - Jul 2017 (2 years 4 months)
Led enterprise implementations of Seal’s AI-driven contract analytics platform, coordinating cross-functional teams, program management, and third-party API integrations for high-volume contract ingestion. Delivered a flagship program for a global financial institution, consolidating contract data across 40+ systems and migrating/analyzing 400K+ contracts to support BCBS 239 risk-data aggregation
Education
Degrees, certifications, and relevant coursework
Sophia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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