Open to opportunities

Christian Pineiro

@christianpineiro

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Results-driven Implementation Project Manager with expertise in Agile methodologies.

Zimbabwe

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What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a highly motivated Implementation Project Manager with a strong track record in the Information Technology and Healthcare industries. My experience spans leading cross-functional teams and driving complex projects from initiation to successful completion. I am certified in SAFe Scrum Master and SAFe Product Owner/Product Manager, which has equipped me with the skills to develop actionable project plans and implement scalable processes.

Throughout my career, I have consistently delivered measurable results by fostering collaboration across departments and ensuring stakeholder alignment. My ability to mentor team members and provide exceptional client service has been pivotal in maintaining project timelines and achieving client satisfaction. I thrive in environments that challenge my adaptability and allow me to leverage my expertise in Agile methodologies, product strategy, and process improvement.

Experience

Work history, roles, and key accomplishments

Current

Project Manager/Product Manager Lead

Current

Semper Valens

Mar 2022 - Present (3 years 4 months)

Led end-to-end project implementations from initiation to closure, ensuring successful delivery of solutions to clients. Implemented and utilized agile tools and techniques such as Jira, Kanban boards, and burndown charts to support project management activities.

Project Management Agile Methodology Jira Kanban API Integration Client Management Data Migration System Integration

Project Support Specialist

Semper Valens

Oct 2021 - Present (3 years 9 months)

Supported business operation readiness coordination activities and assisted with developing and maintaining work plans, project schedules, and resource requirements. Owned accuracy of data collection and maintained tracking tools, while identifying and escalating technical and program risks.

Data Collection Risk Management Business Operations Documentation Tracking Tools Reporting Planning

Technical Project Manager III

Net Health

Nov 2020 - Present (4 years 8 months)

Led the project management process for new and existing clients, ensuring compliance with service level requirements. Provided technical support for SFTP-related issues, including troubleshooting connectivity and optimizing performance.

Technical Project Management Client Relationship Management Process Improvement Data Security Revenue Recognition

Integration Project Manager

Kronos

Feb 2020 - Present (5 years 5 months)

Developed and utilized project plan templates to set typical project milestones and expectations with internal and external teams. Led status and planning meetings, and managed project scope to meet success criteria while maximizing value for customers.

Project Planning Project Management Process Improvement Customer Success Team Leadership

Implementation Specialist and Trainer

Hygea

Aug 2019 - Present (5 years 11 months)

Consulted on operational efficiencies and created medical forms to standardize processes across 19 practices for quality assurance. Built and delivered NextGen Enterprise for several practices, including creating schedules for providers and users.

Implementation Training Quality Assurance NextGen Enterprise System Configuration IT Support Process Standardization Health Fusion System

Implementation Project Manager

PlanSource

Oct 2017 - Present (7 years 9 months)

Created the Quality Assurance process and documentation to ensure accuracy of work and processing documents. Managed and drove the implementation process for 76 clients, establishing positive working relationships and developing project timelines.

Quality Assurance Client Management System Configuration Training SOP Development Compliance Benefits Administration Project Timelines

Implementation Specialist Leader

Bluestone Physician Services

Nov 2015 - Present (9 years 8 months)

Led the expansion into new Florida markets by implementing operational procedures and setting up infrastructure for the ECW application. Conducted business analysis using the Waterfall method and monitored the medical team's operational and financial performance.

Implementation Operations Management Business Analysis IT Support Training Marketing Support