Jessica Kelly

Led implementation of cloud-based diagnostic middleware across 267 laboratories and hospitals. Established governance and go-live/hypercare planning for 26 government clients and improved customer experience with automated communication workflows and onboarding guides.

Managed infrastructure initiatives including DNS automation, BIOS password integration, and password integration for Pramium. Led M&A integration, global device refresh, Chicago office modernization ($1M+), and supported disaster recovery, business continuity, and emergency-management planning.

Built governance, cadence, and performance metrics for a global volunteer data science initiative. Managed risk/issue and change management, and delivered dashboards tracking COVID-19 case and mortality trends tied to regulatory changes.

Delivered 21 global integrations, 2 divestitures, and 1 ERP migration with governance, cadence, communication, and reporting. Created a cost-synergy plan saving $2.3M for the Zebra divestiture and managed physical/virtual data-center migrations plus enterprise business continuity planning.

Managed customer project intake, resource allocation, and program roadmap, including proposals and design documentation. Administered Office 365 enhancements and customized Dynamics CRM (reports, workflows, SLAs, entitlements) with SharePoint integrations and customer training.

Managed the US migration of enterprise middleware infrastructure to a new data center, including SDLC execution, requirements and design reviews, and change management. Developed deployment and go/no-go models, served as a primary vendor liaison, and built a SharePoint-based data-retention system for migration documentation.

Managed implementations of on-prem and cloud-based middleware solutions and developed standardized PM tools and templates. Commissioned Linux servers, coordinated SDLC milestones for customer-facing and internal work, and provided customer training and lifecycle guidance.

Supported a national core banking system integration using Agile and managed a portfolio of integration activities across 30+ teams. Built PMO dashboards (dashboards, heat maps, automated trackers), defined change-management and risk-mitigation processes, and led testing and onboarding for new internal social platforms.

Developed tracking and reporting databases for 160 billable projects and coordinated resource allocation and financial analysis. Managed SOWs, billing, and SAP reporting, and created an interactive new-employee user guide.

Managed integration of custom M&A software (eKnow), collecting due-diligence data across 65 countries. Coordinated global development teams and executed a 3-month data mapping and migration, defining cybersecurity requirements and integrating a secure API for global communication and reporting.

Supported the CFO in an IRS audit by conducting a financial audit of 180 contractors. Managed resource allocation and wage/benefit analysis to support audit readiness and compliance.

Managed integration of vendor management systems and defined business requirements for telecom/network platforms. Oversaw audits, procurement, and expense allocations, and authored telecom project-management procedures and invoice-compliance guidelines.

Extracted and cleansed 40,000+ vendor records for SAP integration to improve data integrity. Identified data discrepancies and built reconciliation functions for vendor data.

Managed payroll and billing for 350 contractors and supported audits and margin analysis. Designed company-wide billing and weekly wage trackers and ensured compliance with wage laws.

Completed the CSAIL "Artificial Intelligence: Implications for Business Strategy" program through MIT Sloan.

Studied Liberal Arts and Sciences with a focus in Psychology from 2003 to 2007.