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Sophia Lopez

@sophialopez

Sales support professional at Four Seasons Resort Orlando who coordinates proposals, contracts, and client communications for group sales.

United States

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What I'm looking for

I’m seeking to bring relationship building, organization, and responsive customer service to an Associate Sales Representative role at Stryker.

At Four Seasons Resort Orlando, I support the group sales team with client correspondence, sales documentation, and day-to-day coordination. I also assist with proposals, contracts, and follow-up to keep group details organized and communications timely.

At lululemon, I led floor operations and helped customers understand product features and benefits. I also supported regional store openings through onboarding, floor setup, and inventory coordination.

At Gran Imagen SAS, I developed client relationships, identified business opportunities, and closed new contracts. I also led bid proposals, negotiated contract terms, and prepared reports to inform commercial decisions.

Earlier at Gran Imagen SAS, I managed executive calendars, communications, and travel scheduling. I’m fluent in English and Spanish and hold a Bachelor’s Degree in International Business from Florida International University.

Experience

Work history, roles, and key accomplishments

Current

Group Sales Coordinator

Current

Four Seasons Resort Orlando

Oct 2026 - Present (0 months)

Support the group sales team with client correspondence, sales documentation, and administrative coordination. Assist with proposals, contracts, and follow-up, coordinating with internal departments for seamless client experiences.

Sales Support Client Correspondence Contract Management Administrative Coordination Customer Relationship Management

Recreational Server

Four Seasons Resort Orlando

Jun 2025 - Oct 2026 (1 year 4 months)

Delivered personalized service, anticipated guest needs, and built relationships with resort guests and members. Coordinated with multiple departments to resolve guest concerns and trained new team members on service standards.

Customer Service Guest Relations team training Communication Skills Problem Solving

Guest Experience Lead & Visual Merchandising Specialist

lululemon

Aug 2021 - Apr 2026 (4 years 8 months)

Led floor operations in a high-volume store, overseeing 60+ educators and adapting staffing to customer demand. Identified customer needs, explained product features, and supported regional store openings through onboarding and inventory coordination.

Retail Operations Team Leadership Customer Discovery Product Education Inventory Coordination Visual Merchandising Onboarding

Commercial Manager

Gran Imagen SAS

Jan 2022 - Jan 2025 (3 years)

Developed client relationships, identified business opportunities, and closed new business contracts. Led bid proposals, negotiated contract terms, and analyzed business trends to inform growth strategies.

Business Development Customer Relationship Management Contract Negotiation Bids And Proposals Market Analysis Reporting

Executive Personal Assistant

Gran Imagen SAS

Jan 2019 - Jan 2022 (3 years)

Managed executive calendars, communications, travel scheduling, and sensitive administrative priorities. Drafted professional correspondence, coordinated client outreach, and organized business and personal logistics.

Calendar Management Travel Coordination Administrative Support Correspondence Client Outreach