At Samboat, I managed client and prospect records, maintained CRM pipelines, and handled calls and inquiries for international markets, including the UK and US. I also managed customer emails, requests, follow-ups, and data entry.
At IAE Bordeaux Consulting Association, I produced and scheduled social media content and managed KPI dashboards. This work drove a 13% increase in engagement.
At Palafox Associates, I created branded visual content and captions, tracked engagement in Excel dashboards, and structured posting timelines around marketing campaigns.
I support remote administrative operations through email management, calendar coordination, lead tracking, and accurate record keeping. I use tools including Microsoft Excel, Google Workspace, Slack, Trello, and Asana.
