Open to opportunities

justine ferreira

@justineferreira

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Professionnelle marketing et relation client, autonome, organisée, orientée télétravail.

France

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What I'm looking for

Je recherche un poste 100% télétravail en marketing, communication ou support client, axé sur la création de contenus, la relation client et l'amélioration des process.

Je suis une professionnelle du marketing et de la relation client, autonome et organisée, avec une expérience en administration des ventes, campagnes e-mailing, optimisation de sites web et création de contenus. J'ai géré la facturation par e-mail, le suivi des livraisons et les relances client tout en contribuant à la prospection commerciale et à la préparation de devis.

Formée en communication et marketing (Bachelor Marketing - PPA Business School, ID2STAND), j'ai occupé des postes en alternance et en entreprise où j'ai coordonné des projets, animé des réseaux sociaux et produit des visuels. Je recherche un poste 100 % télétravail en marketing, communication ou support client, apportant rigueur, sens du service et maîtrise d'outils digitaux.

Experience

Work history, roles, and key accomplishments

Marketing & Sales Assistant

Probureautique

Jan 2024 - Jul 2026 (2 years 6 months)

Managed sales administration including order processing, delivery tracking, invoicing emails and client follow-ups; executed email marketing campaigns, website optimizations and content creation to support lead generation.

Sales Administration Email Marketing Website Optimization Content Creation Invoicing Prospecting CRM Canva

Assistant Project Commun.

ID2Stand

Sep 2023 - Jan 2024 (4 months)

Managed social media and content creation, coordinated client meetings and project follow-up to support communications initiatives and customer relations.

Social Media Management Content Creation Client Meetings Project Coordination Communication Canva Photoshop InDesign Stakeholder Management

Assistant Communication (Intern)

Fit Fight Academy

Nov 2022 - Dec 2022 (1 month)

Created visuals and video montages, supported prospecting and internal communications during a short-term placement to increase club visibility.

Visual Design Video Editing Prospecting Internal Communications Social Media Canva Photoshop Customer Engagement

Server

Ayako Sushi

Aug 2021 - Dec 2021 (4 months)

Provided front-of-house service, order handling and room setup/cleanup to ensure efficient service and positive customer interactions.

Order Management Cash Handling Customer Service Cleaning Time Management Hospitality

Sales Associate

Magasin Action

Jan 2020 - Jun 2021 (1 year 5 months)

Performed stock replenishment, cashier duties and customer reception while maintaining store organization and cleanliness to improve customer experience.