Looking for a job

Confidence Della Akachukwu

@confidencedellaakach

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I provide remote administrative, customer service, and social media support that keeps business operations organized.

Nigeria

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What I'm looking for

I'm looking for a remote role where I can provide administrative, customer service, and social media support, manage client communication and schedules, and help keep business operations organized.

I've supported Purple Lips, Jodav Realty, and Peggy Fashion House through customer service, administrative coordination, and social media support. I handle customer inquiries across WhatsApp Business, Instagram, email, phone, and social platforms while maintaining professional communication.

I manage calendars, appointments, meetings, client follow-ups, digital records, task coordination, and online research. At Purple Lips, I also calculated travel distances, edited videos while maintaining brand voice, and provided virtual executive support.

I use Google Workspace, Microsoft Office, Canva, Trello, HubSpot, Zendesk, Slack, Zoom, and Google Sheets to keep work accurate, organized, and accessible.

Experience

Work history, roles, and key accomplishments

Customer Service, Administrative And Social media Virtual Assistant

Purple Lips

Jan 2026 - Jul 2026 (6 months)

Handled customer inquiries on WhatsApp Business and Instagram, scheduled appointments, calculated travel distances, edited videos professionally, provided virtual executive support, and scheduled meetings with client follow-ups.

Customer Service Administrative Support Social Media Management Instagram Video Editing Appointment Scheduling Executive Support

Customer Service & Administrative Support Assistant

Peggy Fashion House

Jan 2024 - Jan 2026 (2 years)

Assisted clients with customer support and front-desk tasks, responded to inquiries via phone, WhatsApp, email, and social media, scheduled meetings, managed data entry, and supported daily operations.

Customer Service Administrative Support Data Entry Record keeping Appointment Scheduling Social Media Organizational Skills

Customer Service Virtual Assistant & Social Media Manager

Jodav Realty

Feb 2023 - Dec 2023 (10 months)

Provided virtual administrative support, managed emails and schedules, handled customer inquiries, assisted with social media management, conducted research, prepared documents, and maintained digital files.