Looking for a job

Oratile Mokgonase

@oratilemokgonase

Message

Executive Virtual Assistant | Project Support | Customer Service | AI Tools

South Africa

Message

What I'm looking for

I’m seeking a long-term, remote position where I can offer high-level support to busy entrepreneurs or remote teams as an Executive Virtual Assistant. I want to work closely with individuals or teams who value clear communication, initiative, and efficiency.

I’m a highly organized and tech-savvy Executive Virtual Assistant with a strong background in project coordination, ecommerce support, and team management. With over 5 years of remote work experience, I’ve helped business leaders stay focused by taking ownership of operations, admin tasks, freelancer oversight, and systems setup.

I have a strong background in customer service and a deep passion for AI. I enjoy helping people and solving problems efficiently, and I’m always exploring how AI can make processes smoother and more effective. Combining these two strengths allows me to create better experiences for both clients and teams.

My work blends precision and adaptability. I’m comfortable handling multiple fast-paced projects, whether that means managing Shopify content, building SOPs, coordinating teams, or automating repetitive tasks using AI tools. I’ve also completed formal training in Project Management and AI, which gives me a strategic edge in supporting founders, creatives, and executives as they scale remote businesses. I’m reliable, proactive, and solutions-driven. I don’t wait to be told what to do. I anticipate needs, suggest improvements, and make sure things get done.

Experience

Work history, roles, and key accomplishments

Sales Expert

Silverlight Research Expert Network

Apr 2022 - Jun 2023 (1 year 2 months)

Identified potential clients, built strong relationships, and promoted the company's expert network services. Generated leads, reached out to clients, and customized solutions that matched their research needs. Collaborated with internal teams and stayed updated on the expert network industry.

Sales Lead Generation Client Relationship Management Market Research Sales Targets Market Trends Client Services

Virtual Assistant

Beyond VAs (Virtual Assistants)

Jan 2021 - Dec 2022 (1 year 11 months)

Provided administrative and customer service support to entrepreneurs and small businesses. Managed email inboxes, scheduled meetings, created follow-ups, and organized digital files. Maintained CRM databases and responded to customer inquiries with professionalism and accuracy.

CRM Inbox Management Calendar Management Customer Service Dropshipping

Education

Degrees, certifications, and relevant coursework

University of North West

Bachelor of Education, Education

Majored in Geography and Business Studies, with minors in Social Sciences, EMS, and Natural Science. Developed a strong foundation in educational theories and practical teaching methodologies.

Google

Certificate, Project Management

Completed the Google Project Management Certificate program, acquiring skills in project planning, execution, and agile methodologies. Gained expertise in managing complex projects from initiation to closure.

Google

Certificate, Artificial Intelligence

Obtained the Google AI Essentials Certificate, focusing on fundamental concepts of artificial intelligence and its applications. Developed an understanding of AI principles and their practical implications.