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Sonya Mukherjee

@sonyamukherjee

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Revenue operations leader with 20 years optimizing healthcare revenue, strategy, and payor contracts.

United States

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What I'm looking for

I’m looking to lead revenue operations for healthcare organizations where I can build scalable RCM processes, improve forecasting and revenue integrity, partner with payors, and drive measurable results through analytics, audit readiness, and team development.

I’m a Revenue Operations and Strategy professional with 20 years of experience in healthcare operations, revenue, and strategy, including mergers and acquisitions, de novo growth strategy, financial forecasting, and change management. I build and refine operational procedures for scale while protecting revenue integrity through strong payor relations, contracting, and credentialing.

I’ve led revenue cycle leadership roles (Head of Revenue Cycle, Chief Strategy Officer, Chief Revenue Officer) by building all revenue cycle processes, driving revenue optimization through data analytics, and implementing reliable forecasting and KPI/OKR reporting. I’ve increased revenue (including $1 million monthly) by improving clean billing, efficient collections SOPs, and audit readiness.

Across organizations, I’m known for rolling out RCM and strategy transformations—reducing denial/bad debt, shortening DSO, improving clean claim rate, and strengthening month-end closing and compliance. I also partner across BD, Marketing, Admissions, Finance, and leadership to create a revenue-forward culture that supports growth, solvency, and successful sales and expansions.

Experience

Work history, roles, and key accomplishments

Revenue Ops & Strategy Consultant

Transformations Treatment Center

Led revenue operations through BCBS mediation and corrective action by partnering with compliance to satisfy mediation terms and institute reliable month-end closing for the first time since inception. Built a neurorehabilitation program to improve payer attractiveness, negotiated payer contracts, led three de novo buildouts (MAT, psychiatric, and substance abuse), and facilitated the sale to UpHe

Mediation Corrective Actions Month End Close Due Diligence

Revenue Ops & M&A Consultant

Granite Recovery Centers

Up-skilled a low-performing RCM function for scale, reducing denial/bad debt from 10% to 2%, shortening DSO from 90 days to 45 days, and increasing clean-claim rate to 99%. Streamlined EMR-to-RCM interfacing and reporting to improve insurance and patient collections and supported due diligence for prospective buyers.

RCM Denials & Bad Debt Reduction DSO EMR Integration Revenue Analytics Due Diligence

Revenue Ops Consultant

Just Believe Recovery Center

Built and trained a full-cycle revenue department, including hiring, software setup, and SOPs, and led cross-department RCM cadence to improve predictable revenue through DSO-to-check-drop forecasting. Passed Cigna and Optum audits with reduced money owed back.

Revenue Cycle Management (RCM)Financial Forecasting DSO Management Audit Readiness SOP Development Stakeholder Management

Education

Degrees, certifications, and relevant coursework

Guidelight Health Inc.

Master of Arts (MA)

2024 -

Built revenue cycle processes including headcount methodology, OKRs reporting structure/cadence, metrics/KPIs, and forecasting methodology.

Defining Wellness Centers

Master of Science (MS)

2022 - 2024

Brought revenue cycle management, utilization review, and contracting, credentialing, licensure, and enrollment in house, and supported provider education on medical necessity and revenue integrity for insurance reimbursement.