Megan Duncan

Partners with executive leadership across a $7M enterprise portfolio to improve revenue cycle performance and client retention. Diagnoses systemic failures and leads cross-functional solutions across Revenue Cycle, Product, Engineering, and Customer Success.

Led enterprise payer enrollment strategy and onboarding readiness, redesigning workflows to reduce revenue cycle delays. Resolved executive-level escalations to protect revenue cycle performance during critical onboarding phases.

Opened and operationalized a new ABA clinic, achieving profitability and full utilization within five months. Oversaw multi-site operations supporting organizational growth and scalability.

Directed operations during rapid multi-site expansion, opening three new centers in under 18 months. Led payer negotiations, ERP migration, KPI development, and operational strategy to improve utilization and performance.

Led business development, referral growth, and operational process improvement initiatives that supported organizational expansion and efficiency.

Directed operations for a high-volume behavioral health clinic while leading growth and operational initiatives that exceeded performance targets and strengthened community partnerships.

Bachelor of Science in Psychology from Indiana Wesleyan University.