
Sonja Watts
@sonjawatts
I lead healthcare application implementations, integrations, and enterprise system governance.
What I'm looking for
At Delegate Healthcare Solutions, I guide multi-hospital implementations from requirements discovery through configuration, testing, go-live, and stabilization. I translate operational needs into scalable Delegate workflows, support HL7 testing, and created the standard project-plan template for Patient Meal Ordering implementations.
Previously at Select Medical and Huntsville Hospital, I owned business-critical food and nutrition systems across 50+ hospitals and led CBORD deployment across three facilities. I've delivered hospital go-lives, strengthened data governance, improved contract compliance and rebates, and turned paper-based operations into digital clinical and operational workflows.
Experience
Work history, roles, and key accomplishments
Enterprise Application Software Specialist
Delegate Healthcare Solutions
Nov 2024 - Present (1 year 10 months)
Serves as application implementation SME for multi-hospital healthcare clients, guiding engagements from kickoff through post-go-live stabilization. Leads requirements discussions, trains administrators, and supports HL7 interface testing and troubleshooting.
Food & Nutrition Systems Manager
Select Medical
Jan 2019 - Nov 2024 (5 years 10 months)
Served as primary enterprise SME and application owner for two business-critical Food & Nutrition systems supporting 50+ hospitals. Led implementations, HL7 integration, release readiness, and managed $13M in annual contract spend.
Systems Administrator / Human Resources
The Lioce Group
Apr 2014 - Jan 2019 (4 years 9 months)
Served as primary administrator and SME for E-Automate ERP and Sherpa CRM, managing configuration, integrations, and troubleshooting. Led implementation of electronic timekeeping and HR systems, reducing payroll processing time by 50%+.
Food & Nutrition Systems Coordinator | CBORD Application Lead
Huntsville Hospital
Oct 2010 - Apr 2014 (3 years 6 months)
Led CBORD implementation across three hospital facilities, transitioning from paper-based to digital operations. Built and configured the CBORD database, led HL7 interface with iCare EMR, and managed go-live readiness and adoption.
Education
Degrees, certifications, and relevant coursework
University of Alabama in Huntsville
Bachelor of Science, Information Systems
Grade: Magna Cum Laude
Bachelor of Science in Business Administration with a focus on Information Systems, graduated Magna Cum Laude.
Rasmussen College
Associate of Applied Science, Business Management
Grade: 3.86
Associate of Applied Science in Business Management with a concentration in Restaurant Management, graduated with a GPA of 3.86.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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