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Sofia Ortega

@sofiaortega1

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I lead Agile web and mobile product delivery, turning strategy into roadmaps and outcomes.

Chile

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What I'm looking for

I’m looking for a role where I can own web/mobile product delivery in Agile environments—building strong roadmaps, improving backlog health and delivery predictability, and driving stakeholder alignment with Jira/Azure DevOps and data-driven reporting.

I’m a Product & Project Manager with 8+ years of experience leading Agile software delivery for web and mobile products across telecom, banking, and retail. I translate business strategy into product requirements, user stories, acceptance criteria, and actionable roadmaps, while facilitating Scrum/SAFe ceremonies and aligning engineering, design, and stakeholders.

I build delivery predictability through disciplined backlog management in Azure DevOps and Jira, and I strengthen product and program execution with data-driven reporting, UAT/QA coordination, and proactive risk management. From sprint-level execution to Program Increment (PI) planning, I focus on clear communication, strong governance dashboards, and cross-functional team leadership.

Experience

Work history, roles, and key accomplishments

Scrum Master / Delivery Manager

Banking Client

Jan 2023 - Dec 2025 (2 years 11 months)

Coordinated scaled Agile delivery across multiple cross-functional teams in a SAFe/Scrum/Kanban environment and served as Agile coach. Guided transitions from Jira to Azure DevOps and supported PI planning, dashboards, backlog health, and Scrum ceremonies while managing blockers and stakeholder/project coordination.