Sofia Mombello

• Coordinated recovery operations with strategic coordination across internal areas and insurance partners (Reale, AXA, Occident, Zurich)
• Ensured regulatory compliance through payment oversight to public entities, and resolution of accounting discrepancies (SAP S4 Hana 2025).
• Managed institutional and legal requirements from public organizations, including garnishment processing, jud

• Managed accounts payable processes for a portfolio of 250+ suppliers across multiple European countries.
• Processed high volumes of supplier invoices, payments and account reconciliations with internal policies and tax regulations.
•Partnered with Procurement, Finance, and external vendors to resolve payment issues and enhance business relationships, maintaining effective communication at all

Resolved operational issues for high-value customers through follow-up, escalation management and coordination with internal departments, maintaining service quality.
Identified new business opportunities and supported revenue growth through banking product campaigns, cross-selling initiatives and proactive customer engagement.
Oversaw a portfolio of delinquent customers.

• Intermediary between the customer and the sales office in operational matters.
• Post-sales follow-up on payment compliance and on the customer's current needs in order to continue with their loyalty.

• Patient care: discharge and discharge procedures, incoming and outgoing calls.
• Control of doctor's appointments.
• Internal procedural compliance.
• Constantly internal and external communication within the employees and the clients.
• Contact with clients of different medical plans.

• Load, confirmation and follow-up of orders, invoicing, collections and payments to suppliers.
• Mail administration.
• Update of the online store.

• Daily administration of all properties.
• Tasks in the area of monthly payments, detail of expenses and daily cash.
• Reception of calls and mails. Cordial treatment with each one of the clients.
• Organization of the agenda of the 4 owners of the real estate.

• Retail sale of women's clothing.
• Reception and advice to the public.
• Collections and payments.
• Reception of suppliers.
• Organization, open and close of the store.

Formación online de excel otorgada por TD SYNNEX EUROPE y subvencionada por FUNDAE.

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Formación en herramientas y procesos en la banca comercial, Curso en experiencia del cliente, su fidelización y retención en Banco Santander.

Curso de indución a la banca.