SPSusanna Pinna
@susannapinna
Dynamic accounts payable specialist with a strong customer service background.
SpainWhat I'm looking for
I am a dynamic and detail-oriented professional with extensive experience in accounts payable, customer service, and purchasing across diverse industries including gaming, pharmaceuticals, and finance. My expertise lies in managing complex financial processes, resolving discrepancies, and ensuring compliance with legal and tax requirements. I pride myself on my strong organizational skills and my ability to work both independently and collaboratively.
Throughout my career, I have demonstrated a proven ability to understand and meet customer needs, delivering exceptional service while driving process improvements in multicultural environments. My experience spans various roles, from Accounts Payable Specialist at Bayer and GB Foods to Customer Support Engineer at NetEnt, where I honed my problem-solving and data analysis skills. I am fluent in English, Spanish, and Italian, with a basic understanding of French, which enhances my ability to communicate effectively in diverse settings.
Experience
Work history, roles, and key accomplishments
Accounts Payable Specialist
GB Foods
Oct 2023 - May 2024 (7 months)
Managed invoice validation and processing, ensuring compliance with legal and tax requirements. Resolved discrepancies and collaborated with various departments to maintain accurate financial records.
Accounts Payable Specialist
Bayer
May 2020 - Jun 2023 (3 years 1 month)
Handled posting of invoices and maintained workflow for approvals. Collaborated with the tax department and managed vendor data while improving invoicing processes.
B2B Customer Support Engineer
NetEnt
Aug 2016 - Dec 2019 (3 years 4 months)
Investigated technical issues related to games and marketing campaigns. Monitored systems and performed troubleshooting to ensure smooth operations.
B2C/B2B Customer Service Representative
IGT
Aug 2013 - Jul 2016 (2 years 11 months)
Served as the first point of contact for customer inquiries related to games. Resolved issues and escalated complex cases to higher support levels.
Purchase Department Employee
Arioli Spa
Jun 2011 - Jan 2013 (1 year 7 months)
Processed orders for consumable materials and approved invoice payments while maintaining supplier data.
Check & Fraud Analyst
UniCredit
Mar 2010 - Mar 2011 (1 year)
Evaluated loan applications and verified the authenticity of documents while managing vendor relations.
B2C Customer Service Representative
Barclaycard Ltd
Nov 2007 - Jul 2009 (1 year 8 months)
Provided customer support by checking and entering credit card application forms and documents.
Purchase Department Employee
Unico Spa
Sep 2006 - Aug 2007 (11 months)
Processed orders for homeopathic drugs and resolved delivery and product issues while maintaining supplier data.
Education
Degrees, certifications, and relevant coursework
Paolo Frisi High School
High School Diploma, Accounting
1993 - 1998
Grade: 81/100
Completed high school with a focus on Accounting, achieving a score of 81 out of 100.
Availability
Location
SpainAuthorized to work in
Job categories
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