Open to opportunities

Sofia Federico

@sofiafederico

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Customer-focused reservations and virtual assistant skilled in hospitality operations and digital tools.

Argentina

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What I'm looking for

I seek a role where I can support teams or entrepreneurs remotely, using digital tools to streamline operations, improve guest or customer experiences, and grow professionally.

I am a proactive hospitality professional with hands-on experience managing reservations, guest communications, and front-desk operations in Bariloche hostels.

I coordinate digital booking channels, use Cloudbeds for availability and invoicing, and manage supplier relations and stock to keep operations running smoothly.

As a trained Virtual Assistant, I bring structure and reliability to remote workflows using Trello, Slack, Notion, Asana, Zoom, and Google Workspace to support teams and entrepreneurs.

I combine empathy and attention to detail with a continuous learning mindset, aiming to improve processes and deliver outstanding guest experiences.