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@socialsbycess
Strategic and service-driven Travel Advisor specializing in unforgettable experiences.
I am a dedicated Travel Advisor with a passion for creating unforgettable travel experiences. With a background in Political Science and extensive experience in travel management, I excel in curating personalized itineraries that cater to the unique needs of each client. My role as a Travel Helpdesk Supervisor at CX Loyalty JP Morgan Chase allowed me to develop and implement travel policies that not only optimized cost savings but also enhanced the overall traveler experience.
Throughout my career, I have successfully coordinated travel arrangements for corporate clients, ensuring seamless journeys by collaborating with airlines, hotels, and activity providers. My commitment to customer satisfaction drives me to proactively resolve issues and maintain strong relationships with travel partners. I pride myself on my attention to detail and my ability to anticipate customer needs, ensuring that every aspect of their journey is meticulously planned and executed.
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Work history, roles, and key accomplishments
CX Loyalty JP Morgan Chase
Sep 2021 - Jul 2023 (1 year 10 months)
Coordinated and supervised all aspects of travel arrangements for corporate clients, ensuring seamless and efficient journeys. Developed and implemented travel policies and procedures to optimize cost savings and enhance traveler experience.
WNS Global Services
Mar 2021 - Sep 2021 (6 months)
Proficient in assisting new hires through the onboarding process and delivering effective training sessions. Capable of facilitating and presenting training in both classroom and virtual settings.
WNS Global Services
Jul 2019 - Mar 2021 (1 year 8 months)
Proficient in catering customer flights, hotel bookings, and activity arrangements. Possessed exceptional problem-solving abilities to address customer inquiries and resolve issues.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Activities and societies: Gerry Roxas Leadership Awardee, Honorable Mention, Coun. Charmie Benavides Scholar
Completed secondary education with a focus on general academic subjects. Received the Gerry Roxas Leadership Awardee and an Honorable Mention.
Software and tools used professionally
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