Open to opportunities

Angeline Candice

@angelinecandice

Message

Travel consultant experienced in itinerary design, reservations, and exceptional customer service.

Philippines

Message

What I'm looking for

I seek a role in a dynamic travel or hospitality firm where I can apply GDS ticketing, itinerary design, and customer support skills while growing professionally.

I am a dedicated travel consultant with nearly four years of experience designing customized itineraries, managing reservations, and delivering reliable customer support across multiple time zones. I have hands-on expertise with Amadeus and Sabre GDS, Zendesk, and Salesforce, and I consistently meet accuracy, quality, and service-level targets.

I have supported agency and corporate partners, handled ticketing (issuance, reissue, cancellations, refunds, exchanges), coordinated with airlines and ground suppliers, and assisted in training new team members. I aim to join a dynamic travel or hospitality company where I can continue to deliver seamless travel experiences and grow professionally.

Experience

Work history, roles, and key accomplishments

B2B Travel Consultant

Enshored Inc.

Feb 2025 - Sep 2025 (7 months)

Provided worldwide travel support to agency and corporate partners via chat, email, and phone using Amadeus GDS; issued, reissued, and canceled tickets and managed refunds and special service requests. Created and priced complex multi-city itineraries, coordinated with airlines, hotels, and ground suppliers, and maintained accurate booking and payment records in CRM.

Sabre Zendesk Salesforce Ticketing Itinerary Pricing CRM Customer Service GDS Queues

Travel Care Professional

Teleperformance

Supported American Express and Expedia customers worldwide by phone using Amadeus and Sabre; arranged flights, hotels, car rentals, cruises, and travel insurance while handling ticketing changes and supplier coordination. Resolved last-minute disruptions and maintained accurate booking and payment records while meeting quality and response-time targets.

Sabre Ticketing Customer Support CRM Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Aloguinsan National High School

Senior High School, Secondary Education

2015 - 2021

Completed senior high school and secondary education at Aloguinsan National High School, focusing on travel-related customer service skills and practical GDS experience.