snehasis chowdhury
@snehasischowdhury
I am a customer service representative focused on problem-solving, reliability, and continuous learning.
IndiaWhat I'm looking for
I am a dedicated customer service representative with extensive experience handling inbound and outbound support for major providers such as Vodafone and TATA Play.
Since 2016 I have worked across Vodafone customer care (inbound and outbound), SBI telecalling and logistic scanning processes, and currently support VGM operations, developing strong call-handling and process-adherence skills.
I am hardworking, driven, and passionate about delivering results; my mantra is "Never Give Up." I bring clear communication, problem-solving and bilingual abilities in Hindi and Bengali to every role.
I seek fast-paced, growth-oriented roles where I can contribute immediately, learn continuously, and progress into greater responsibility within customer support or operations teams.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Vodafone
Jul 2016 - Present (9 years 1 month)
Provide inbound and outbound customer support for Vodafone, handling logistics scanning, SBI telecalling, Tata Play inbound queries, and VGM processes since July 2016.
Education
Degrees, certifications, and relevant coursework
Maynaguri Boys High School
Higher Secondary Certificate, Higher Secondary
Completed higher secondary (HS) in 2008 at Maynaguri Boys High School.
Fanindradev Institution
Secondary Examination, Secondary Education
Completed secondary examination in 2006 at Fanindradev Institution.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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