At American Credit Acceptance, I underwrite auto loans and negotiate with dealers to structure transactions and resolve issues.
I manage an assigned market through inbound and outbound dealer communication, and lead and coach a team of 7+ underwriters and funders to improve performance and meet goals.
I conduct daily team meetings, communicate expectations, and support team development while handling complex problems and competing priorities.
At Northwestern Marketing Company, I generated and followed up on leads, maintained customer relationships, serviced accounts, and tracked results. I also completed Springboard’s Data Analytics Career Track certificate.
