At Ninja Van Malaysia, I coordinated enterprise implementation initiatives across Product, Engineering, Sales, Operations, and regional stakeholders to support timely delivery and operational readiness.
I supported system implementation and enhancements by validating requirements, assisting with testing and UAT, tracking issues, and following up after rollout. I also investigated technical and operational issues involving APIs, dashboards, plugins, and production incidents.
I led onboarding and knowledge-sharing sessions to help internal teams adopt new solutions and processes. I also identified operational gaps and coordinated enhancements across business functions.
Earlier at Ninja Van Malaysia, I supported API and plugin integrations, dashboard enhancements, and merchant onboarding. As a Sales Executive, I promoted logistics integration solutions across e-commerce platforms and coordinated client onboarding and implementation activities.
