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Mohamed Nizamudin Nazar Mohamed

@mohamednizamudinnaza

Product Owner at WiseTech Global who launched the Resolution Framework add-on, improving customer satisfaction ratings by 40%.

Malaysia

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At WiseTech Global, I owned the Global Logistics Visibility product roadmap and launched the Resolution Framework add-on, improving customer satisfaction ratings by 40%. I used user research and structured experiments to guide feature decisions, helping cut post-launch rework by 15%.

At E2open, I worked across logistics visibility products, translating business requirements into engineering-ready specifications and coordinating complex integrations. Earlier, at Swisslog Warehouse & Distribution Solutions, I supported automated warehouse systems and developed WMS features using Oracle Forms and PL/SQL.

Experience

Work history, roles, and key accomplishments

Product Owner

WiseTech Global

Jan 2025 - Jan 2026 (1 year)

Owned the Global Logistics Visibility product roadmap end-to-end, maintaining a prioritized JIRA backlog and documenting solution artifacts in Confluence. Launched the Resolution Framework add-on, improving customer satisfaction by 40% and cutting post-launch rework by 15%.

Product Ownership Product delivery Jira Confluence SQL APIs EDI JSON XML Data Mapping HTS Codes Linux Windows PostgreSQL Pl SQL AI Assisted Workflows User Research Experimental Design Quality Assurance UAT

Product Owner

E2open

Jan 2023 - Jan 2025 (2 years)

Orchestrated the Global Logistics Visibility roadmap across five product lines, increasing on-time delivery by 10%. Translated ambiguous business requirements into engineering-ready specifications and resolved 30% of critical inter-team dependencies.

Product Ownership Product delivery Backlog Management SRS UI Mockups Test Cases UAT Integration APIs EDI JSON XML Data Mapping SQL PostgreSQL Pl SQL Linux Windows AI Assisted Workflows

Solution Architect / Senior Implementation Engineer

E2open

Jan 2022 - Jan 2023 (1 year)

Acted as de facto Solution Architect for complex enterprise accounts, spearheading scalable API integration solutions for Philip Morris International. Rebuilt master data models for Maersk and Unilever, cutting data duplication by 40% and reducing downtime by 25% during high-risk deployments.

Solutions Architect API Integration JSON XML Data Mapping Master Data Management Incident Management Root Cause Analysis Technical Troubleshooting Pre Sales SQL PostgreSQL Pl SQL Linux Windows

Senior Application Engineer

E2open

Jan 2021 - Jan 2022 (1 year)

Led onboarding for Unilever and Rockwell, lifting satisfaction scores by 30% through front-loaded integration planning. Built API and EDI integrations that eliminated 40% of manual intervention and held a 95% on-time delivery rate as technical lead in Scrum teams.

Onboarding Integration Planning APIs EDI Events Milestone Alerts Third Party Integrations Scrum Sprint Planning Sprint Reviews Retrospectives Scoping Estimation Reliability Troubleshooting

Application Engineer

E2open

Jan 2019 - Jan 2021 (2 years)

Deployed and configured global logistics visibility solutions for six Fortune 500 companies including Maersk and Boeing. Acted as technical Scrum Lead, achieving zero escalations over a year and increasing team self-sufficiency by 40% through a knowledge-sharing platform.

Configuration Onboarding Customer Discovery Requirements Gathering Scrum Jira Backlog Grooming Risk Identification Ticket Triage Knowledge Management SQL PostgreSQL Pl SQL Linux Windows

System Support Engineer

Swisslog Warehouse & Distribution Solutions

Jan 2016 - Jan 2019 (3 years)

Designed, integrated, and supported automation warehouse solutions using robotics and automated machines such as AutoStore, CarryPick, and AGVs. Maintained high system availability in a regulated banking environment and reduced system recovery time by 65% during critical incidents.

Warehouse Automation Robotics AutoStore CarryPick AGVs PowerStore Vectura Promove PostgreSQL SQL Linux Windows Oracle Forms Pl SQL Disaster Recovery Incident Management On call Support

Process Designer

Apar Technologies

Jan 2012 - Jan 2013 (1 year)

Performed process mapping and data mapping for core banking process streams using ARIS, reducing testing cycle time by two weeks per stream. Standardized onboarding for new team members, saving 20 hours per new hire and improving process efficiency by 30%.