XYXiang Shen Yeoh
@xiangshenyeoh
Product-focused operator turning insights into measurable growth.
MalaysiaWhat I'm looking for
I am a versatile product operations professional with hands-on experience across product, operations, business development and project delivery. I monitor metrics, diagnose system issues, and drive fixes while partnering with engineering and product teams to improve transaction success and user experience.
As a former Product Owner and Product Operations lead, I have managed roadmaps, prioritised backlogs from customer and market research, and led LMS and FinTech integrations. I convert operational insights into campaigns and merchant playbooks that improve engagement and business outcomes.
I thrive in cross-functional environments where I can blend market research, stakeholder management, workflow automation and UAT to launch dependable digital products. I focus on clear priorities, smooth onboarding, and measurable impact.
Experience
Work history, roles, and key accomplishments
Product Operations
Nimbula Marketing Sdn Bhd
Jan 2025 - Present (11 months)
Monitored daily sales performance, transaction success and payment approval rates to ensure operational stability and growth; identified and escalated system issues and performance bottlenecks to Product and Engineering, verifying fixes post-release.
Product Owner
Doo Technology Malaysia Sdn Bhd
Jan 2024 - Jan 2025 (1 year)
Served as main liaison between product, engineering and business; captured market and customer insights to prioritise backlog and delivered LMS integrations with FinTech products to improve user satisfaction and retention.
Business Development Assist
Qbiz 360 Sdn Bhd
Jan 2023 - Jan 2024 (1 year)
Generated leads and conducted product demonstrations for SMEs, analyzed competitor offerings to differentiate products, and managed end-to-end project onboarding to ensure smooth client implementation.
Project Executive
Fourtitude.asia
Jan 2021 - Jan 2023 (2 years)
Managed project lifecycle from scoping to handover, coordinated internal and external stakeholders to deliver digital products on time, and led UAT, deployment and verification testing.
Project Executive
Webbytes Sdn Bhd
Jan 2019 - Jan 2021 (2 years)
Managed 40+ SME client projects, guided system implementation and user onboarding, and performed system analysis, testing and support for platform transactions.
Education
Degrees, certifications, and relevant coursework
TCTunku Abdul Rahman University College
Diploma in Computer Science & Computer Mathematics, Computer Science & Computer Mathematics
2018 - 2020
Completed a Diploma focused on computer science and mathematics with coursework supporting LMS development and FinTech product integration.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Job categories
Interested in hiring Xiang Shen?
You can contact Xiang Shen and 90k+ other talented remote workers on Himalayas.
Message Xiang ShenFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
