Open to opportunities

Hilary Porras Pérez

@hilaryporrasprez

Message

Detail-oriented industrial engineering student with strong administrative skills.

Costa Rica

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What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and contribute to a supportive team environment while continuing to grow professionally.

I am a Bachelor of Science in Industrial Engineering student with extensive experience in administrative support and customer service, particularly within healthcare and retail environments. My organizational skills and attention to detail have enabled me to excel in scheduling, document management, and utilizing various digital tools effectively.

During my time as an Administrative Assistant at Clínica Phillips, I managed physician schedules, organized patient records, and provided exceptional customer support. My ability to assist teams with data entry and inventory tracking has been instrumental in optimizing processes and enhancing operational efficiency. I am committed to delivering high-quality support and contributing positively to dynamic teams.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Clínica Phillips

Jan 2022 - Present (4 years)

Managed physician schedules and patient appointments, ensuring smooth clinic operations. Organized and digitized patient records, improving accessibility and efficiency. Delivered personalized customer support, assisted internal operations, prepared reports, and processed billing.

Calendar Management Customer Support Billing Report Preparation Microsoft Office CRM

Administrative Assistant

Mobile Phone Sales Company

Dec 2020 - Dec 2021 (1 year)

Supported the sales team by performing data entry and tracking inventory. Assisted customers with product inquiries and processed orders efficiently. Organized schedules and prepared comprehensive reports for management.

Data Entry Customer Service Order Processing Report Preparation

Education

Degrees, certifications, and relevant coursework

Universidad Fidélitas

B.S. in Industrial Engineering., Industrial Engineering

2023 - 2025

Grade: Bachelor’s Degree

Bachelor’s Degree in Industrial Engineering. Apply process optimization, workflow improvement, and data-driven decision support to strengthen operational performance.

Instituto Técnico Británico

Technician, Executive Secretariat

Completed the Executive Secretariat Technician program. Gained proficiency in administrative support, document management, and organizational tasks essential for executive assistance roles.