Sinda Ben Abdessalem
@sindabenabdessalem
Dedicated customer service professional with diverse experience.
GermanyWhat I'm looking for
My name is Sinda Ben Abdessalem, and I am a dedicated customer service professional with a strong background in various roles. I have honed my skills in customer service through my work at Ben's Automobile GmbH and Avedo Gelsenkirchen GmbH, where I have been actively involved in supporting clients and managing back-office operations. My experience as a nanny has also enriched my interpersonal skills, allowing me to connect with people of all ages.
Throughout my educational journey, I have developed a solid foundation in communication and problem-solving. I am fluent in English and Arabic, with basic knowledge of Spanish, which enables me to engage with a diverse clientele. My proficiency in Microsoft Office applications further supports my ability to manage tasks efficiently and effectively. I am passionate about delivering exceptional service and continuously seeking opportunities to grow and learn in my career.
Experience
Work history, roles, and key accomplishments
Customer Service and Backoffice Employee
Avedo Gelsenkirchen GmbH
Jan 2023 - Present (2 years 6 months)
Served as a customer service and back office employee for the Check24 Reise project. Handled customer inquiries and managed administrative tasks to support travel bookings.
Nanny
Familie Roth
Jan 2022 - Present (3 years 6 months)
Cared for children, ensuring their safety and well-being. Organized engaging activities and managed daily routines.
Customer Service Representative
Ben's Automobile GmbH
Jan 2018 - Present (7 years 6 months)
Provided excellent customer service, addressing inquiries and resolving issues for clients. Maintained a high level of client satisfaction through effective communication and problem-solving.
Education
Degrees, certifications, and relevant coursework
Grundschule auf der Emst
Primary Education, General Studies
Attended primary school at Grundschule auf der Emst in Iserlohn, completing the initial years of formal education.
Realschule am Bömberg
Secondary Education, General Studies
Continued secondary education at Realschule am Bömberg, focusing on a broad curriculum.
Hauptschule Letmathe
Secondary Education, General Studies
Completed further secondary education at Hauptschule Letmathe, building foundational knowledge across various subjects.
Berufskolleg des Märkischen Kreises
Vocational Training, Vocational Studies
Undertook vocational training at Berufskolleg des Märkischen Kreises in Iserlohn, gaining practical skills and knowledge.
Rahel Varnhagen Kolleg
Further Education, General Studies
Attended Rahel Varnhagen Kolleg in Hagen, continuing academic pursuits.
Ottilie Schönewald Kolleg
Fachhochschulreife, General Studies
Achieved Fachhochschulreife at Ottilie Schönewald Kolleg in Bochum, qualifying for university of applied sciences.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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