Agki Arapasi
@agkiarapasi
I am a commercial administrative assistant skilled in customer service and office operations.
What I'm looking for
I am a communicative, friendly, and organized commercial administrative professional with experience in customer service, reception, and back-office operations across retail, aviation, and corporate environments. I work independently, take responsibility for tasks, and consistently deliver accurate documentation, order and complaint processing, and timely reporting.
In my current role I handle customer service and back-office duties, and earlier positions included reception, passenger handling, and invoice/payment processing. I bring strong MS Office and CRM skills, multilingual communication, and a professional, adaptable demeanor that helps teams and customers alike.
Experience
Work history, roles, and key accomplishments
Front Office Employee
GVO Personal GmbH
Aug 2019 - Aug 2020 (1 year)
Managed front office operations including guest reception, reservations, office supplies, phone and email communication, and cash handling, ensuring accurate billing and data confidentiality.
Education
Degrees, certifications, and relevant coursework
Ismail Qemali University of Vlore
Bachelor of Laws, Law
2012 - 2015
Completed a Bachelor of Laws at Ismail Qemali University of Vlore from October 2012 to May 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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