Simran Soni - Customer Services Associate - Medlife International Pvt Ltd | Himalayas
SS
Open to opportunities

Simran Soni

@simransoni

Customer service associate with strong problem-solving and communication skills.

India

What I'm looking for

I seek a dynamic role in customer service that fosters growth and teamwork.

My name is Simran Soni, and I am a dedicated customer service associate with extensive experience in voice processes. I have worked with reputable organizations such as Amazon and Medlife International, where I honed my skills in customer support, conflict resolution, and sales. My ability to engage customers positively and resolve their issues efficiently has been a key factor in my success in these roles.

Throughout my career, I have demonstrated a strong commitment to enhancing customer satisfaction by providing accurate information and tailored solutions. My proficiency in managing customer relationships and maintaining detailed records has allowed me to contribute significantly to the teams I have been part of. I am passionate about leveraging my skills to create a positive impact in any organization I join.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UA

U Can Fly Academy

Aviation Course, Aviation

2017 - 2018

Completed an aviation course focused on hospitality, enhancing skills relevant to customer service in the aviation industry.

DU

Dr. C.V. Raman University

Bachelor of Commerce, Commerce

2015 - 2017

HS

Holi Kingdom English Medium School

12th Grade, Commerce

2012 - 2014

Completed 12th grade under the CBSE Board with a focus on Commerce, laying the foundation for further studies in business.

SS

Shri Ramkrishna Public School

10th Grade, General Education

2008 - 2012

Completed 10th grade under the CGBSE Board, acquiring essential academic skills and knowledge.

Tech stack

Software and tools used professionally

Interested in hiring Simran?

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