Open to opportunities

Simran Kaur

@simrankaur3

Message

Friendly professional with experience in supervision and customer service.

Canada

Message

What I'm looking for

I am looking for a remote role that values communication and teamwork, with opportunities for growth.

I am a dependable professional with a strong background in supervision and customer service. My experience as a Restaurant Supervisor at Dragonfort Chinese Restaurant has equipped me with the skills to manage daily operations effectively, ensuring customer satisfaction and smooth service. I pride myself on my ability to communicate clearly and maintain a calm demeanor, even in busy environments.

Throughout my career, I have demonstrated my capability to multitask and support my team effectively. I have trained new staff and monitored workflow during peak hours, which has honed my leadership skills. I am eager to transition into a remote role as a Virtual Assistant or Customer Support Representative, where I can leverage my organizational skills and problem-solving abilities to contribute positively to a team.

Experience

Work history, roles, and key accomplishments

Restaurant Supervisor

Dragonfort Chinese Restaurant

Jan 2021 - Present (4 years 6 months)

Supervised daily restaurant operations and assisted with team coordination. Handled customer complaints, ensuring satisfaction and smooth service. Maintained a clean, organized work environment and managed closing duties.

Customer Service Communication

Education

Degrees, certifications, and relevant coursework

Nankana Sahib Public Senior Secondary School

High School Diploma, General Studies

Completed secondary education, gaining foundational knowledge across various subjects. Developed essential academic skills and prepared for further studies.

University of the Fraser Valley

Diploma, General Studies

Undertook a comprehensive program covering diverse academic disciplines. Acquired broad knowledge and critical thinking skills applicable to various fields.

University of the Fraser Valley

Certificate, Computer Information Systems

Completed a specialized program focusing on computer information systems. Gained practical skills in relevant software and IT concepts.

Coastal College of British Columbia

Certificate, Early Childhood Education Assistant

Obtained certification as an Early Childhood Education Assistant. Developed skills in supporting early childhood development and educational activities.