Divya Saini - Freelance Virtual Assistance - Self-employed/independent | Himalayas
Divya SainiDS
Open to opportunities

Divya Saini

@divyasaini1

Reliable crew member with hands-on experience in customer service.

Canada
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a reliable and energetic crew member with hands-on experience in customer service and food preparation. My positive attitude and strong teamwork skills have allowed me to thrive in fast-paced environments, consistently ensuring excellent customer satisfaction. I am a quick learner, punctual, and fully available for flexible shifts.

Throughout my career, I have achieved a 95% customer satisfaction score in previous roles, demonstrating my commitment to providing exceptional service. I have also trained and guided multiple first-time customers on machine operations and troubleshooting, showcasing my ability to communicate effectively and support others in their tasks.

Experience

Work history, roles, and key accomplishments

SE

Freelance Virtual Assistance

Self-employed/independent

Jan 2025 - Present (6 months)

Provided remote administrative and virtual assistance services to small businesses and individuals. Managed email inboxes, schedules, online document storage, calendar coordination, and client communications.

SL

Customer Service Assistant

Supersuds Coin Laundry

Jan 2023 - Present (2 years 6 months)

Assisted customers in troubleshooting machine issues and resolving service problems efficiently. Maintained organized facility operations, ensuring timely resolution of customer concerns.

Education

Degrees, certifications, and relevant coursework

NM

Niagara College Toronto School of Management

Diploma, Computer Programming

Currently pursuing a Diploma in Computer Programming at Niagara College Toronto School of Management. The program focuses on developing strong programming skills and understanding various computer science concepts.

Tech stack

Software and tools used professionally

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