ECElizabeth Chambers
@elizabethchambers
Detail-oriented virtual assistant with over 10 years of experience.
CanadaWhat I'm looking for
I am a detail-oriented professional with over 10 years of experience in customer service and administrative roles. My background includes managing cash transactions, handling inquiries, and executing data entry tasks with precision. I have a proven track record of improving operational efficiency through effective team coordination and time management.
Throughout my career, I have consistently maintained accuracy in fast-paced environments, meeting deadlines and client needs. I am ready to leverage my unique skills to streamline data entry processes and enhance productivity in a remote setting. My experience as a Merchandiser and Loyalty Care Representative has equipped me with the ability to address customer inquiries and resolve issues efficiently, ensuring a high level of customer satisfaction.
Experience
Work history, roles, and key accomplishments
Merchandiser
Shoppers Drug Mart
Oct 2016 - Nov 2019 (3 years 1 month)
Delivered exceptional customer service, processed cash transactions, and managed store operations. Conducted low stock assessments and organized new products while collaborating in a fast-paced environment.
Loyalty Care Representative
Shaw Cable
Jul 2015 - Aug 2016 (1 year 1 month)
Addressed billing inquiries and managed account discontinuations. Successfully retained customers and handled escalated calls while demonstrating strong multitasking skills.
Assistant Manager
7 Eleven
Jul 2011 - Jul 2015 (3 years 11 months)
Managed daily paperwork, banking operations, and product ordering. Trained new employees and delivered superior customer service while ensuring operational efficiency.
Events Coordinator & Cashier
Garden Works
May 2008 - Jul 2010 (2 years 2 months)
Planned and organized company events, responded to inquiries, and managed customer refunds. Provided a welcoming atmosphere and ensured efficient record-keeping.
Employee Performance Supervisor
NuComm International
Feb 2008 - Jul 2010 (2 years 5 months)
Supervised staff, conducted coaching sessions, and mentored Customer Service Representatives. Managed payroll and facilitated training for new hires.
Education
Degrees, certifications, and relevant coursework
Ingersoll District Collegiate Institute
High School Diploma, High School
1982 - 1986
Completed high school education with a focus on developing foundational skills necessary for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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