Simra Davis
@simradavis
Business Process Owner bridging Operations and IT to optimize enterprise sales systems.
What I'm looking for
I’m a results-driven Business Process Owner with 20+ years of experience serving as the bridge between Operations and IT. I focus on deploying and optimizing enterprise systems to improve workflow efficiency, user adoption, and operational performance.
My work centers on enterprise CRM transformation and sales process optimization across global, distributed organizations. I translate complex business requirements into system-driven solutions, then lead requirements gathering, process mapping, testing, and adoption tracking across SAP, Salesforce, and CRM platforms.
I’m recognized for organizational change management—communicating system changes through training sessions, release notes, and executive-ready presentations. I deliver enablement that moves teams from “go-live” to measurable, sustained usage, including executive-level dashboards and reporting via Power BI.
I also drive continuous process improvement and risk mitigation through governance practices. From contract workflows and pricing frameworks to IATF16949 compliance coordination, I redesign end-to-end processes to reduce cycle times, eliminate technical debt, and increase capacity and efficiency.
Experience
Work history, roles, and key accomplishments
Senior Sales Analyst
Panasonic Industrial Devices N.A.
Mar 2015 - Present (11 years 4 months)
Delivered analytics and reporting to improve forecasting and sales performance, including dashboards and data-driven frameworks for leadership decision-making. Governed international pricing frameworks and contract workflows and supported audit governance tied to IATF16949 compliance.
Senior Sales Planner
Panasonic Industrial Devices N.A.
Mar 2015 - Present (11 years 4 months)
Drove organizational change management for SAP/Salesforce system updates through training sessions, release notes, and executive presentations for varied audiences. Built and maintained stakeholder relationships and supported leadership decision-making with executive-level reporting and dashboards.
Manager, Inside Sales
Panasonic Industrial Devices N.A.
Mar 2015 - Present (11 years 4 months)
Served as a primary liaison between Operations and IT, translating business requirements into system-driven solutions across SAP, Salesforce, and CRM platforms. Led enterprise CRM and sales process transformation initiatives, including requirements, process mapping, testing, and adoption tracking.
Contracts Manager
ChannelVantage Inc
Jul 2014 - Mar 2015 (8 months)
Conducted market and financial analysis for proposed dealer sites and identified risk mitigation strategies across complex, multi-stakeholder environments. Ensured compliance with franchise law and administered contractual obligations under the General Motors Dealer Sales and Service Agreement.
Senior Client Manager
Macquarie Group Equipment Finance
Jul 2004 - Feb 2014 (9 years 7 months)
Advised enterprise technology and healthcare organizations on customized financing and business solutions, supporting implementation adoption as a trusted advisor. Managed 125+ enterprise client relationships across North America and Europe, including onboarding, user support, and ongoing account management.
Lease Analyst
Macquarie Group Equipment Finance
Jul 2004 - Feb 2014 (9 years 7 months)
Supported complex multi-party projects involving sales, finance, legal, credit, and accounting by coordinating requirements, testing, and delivery. Directed process improvement and reconciliation initiatives across international operations to enhance customer service and operational efficiency.
Transaction Specialist
Macquarie Group Equipment Finance
Jul 2004 - Feb 2014 (9 years 7 months)
Facilitated executive-level discussions on financing strategy and operational process, ensuring stakeholder alignment and clear communication. Helped drive implementation outcomes through structured coordination of requirements and delivery across global operations.
Education
Degrees, certifications, and relevant coursework
Michigan Residential Builders License
Residential Builders License, Residential construction
In progress: Michigan Residential Builders License.
Southern New Hampshire University
Bachelor of Science, International Business
Earned a Bachelor of Science in International Business from Southern New Hampshire University (awarded September 2008).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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