Simon Tingle
@simontingle
People-focused IT support specialist with 20+ years in education and recent hands-on IT development.
SpainWhat I'm looking for
I am a technically proficient, people-first IT support specialist with 20+ years' experience in education and a recent pivot into IT services, holding the Google IT Support Professional Certificate and actively pursuing CompTIA A+. I combine practical troubleshooting, remote support, and system configuration skills with strong foundational knowledge in networking, operating systems, and end-user support.
I have built a CompTIA A+ exam prep web app using Next.js, Tailwind CSS and TypeScript and deliver freelance IT/web support, managing site workflows and cross-team coordination. I bring proven client-facing communication, remote onboarding and training experience, and a track record of integrating tech platforms for learners and business clients.
Experience
Work history, roles, and key accomplishments
Web App Developer (Personal Project)
Personal Project
Jan 2025 - Present (8 months)
Designed and deployed a CompTIA A+ exam prep web app using Next.js and TypeScript, implementing dynamic routing, RESTful API integration, and stateful UI to simulate troubleshooting scenarios.
Remote IT Support Specialist
Freelance
Jan 2024 - Present (1 year 8 months)
Provide remote IT support and web support services, troubleshooting Windows/macOS/Linux issues, configuring user accounts and backups, and managing website content and browser compatibility for clients since 2024.
Drug & Alcohol Collection Officer
Abbott Medical
Jan 2018 - Present (7 years 8 months)
Coordinated logistics and secure data collection for drug and alcohol testing in high-security environments, maintaining chain-of-custody and compliance since 2018.
Freelance English Trainer
Tingle Teaching
Jan 2013 - Present (12 years 8 months)
Ran a remote education business delivering personalized training and virtual classroom setup for corporate and individual clients, managing tech onboarding and ongoing class support since 2013.
Education
Degrees, certifications, and relevant coursework
Coursera / Google
Professional Certificate, Information Technology
2025 - 2025
Completed the Google IT Support Professional Certificate covering foundational IT support topics, troubleshooting, and system administration.
MichiganX (University of Michigan)
Certificate, Computer Programming
2024 - 2024
Completed the 'Programming for Everybody (Python)' course focusing on introductory Python programming and problem solving.
LinkedIn Learning
Certificate, Programming / Data Science
2023 - 2024
Completed multiple LinkedIn Learning courses in Python and data-related topics to build practical programming skills.
STStar TEFL
TEFL Certification, Teaching English as a Foreign Language
2012 - 2012
Obtained TEFL certification for teaching English as a foreign language and classroom methodology.
Darlington College of Technology
Certificate, Computer-Aided Design
2002 - 2002
Completed a course in Computer-Aided Design providing practical skills in CAD tools and drafting techniques.
DUDurham University
Bachelor of Arts, Linguistics
1992 - 1996
Bachelor of Arts degree in Linguistics focusing on language structure, phonetics, and sociolinguistics.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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